One leader works on a better approach to his performance in meetings with senior leadership.

With trust and engagement at an all-time low, companies need to help leaders strengthen human skills such as self-awareness, clear communication, and compassion. Though the adoption of AI is creating uncertainty about workplace disruption, it also offers…

Frontline employees’ close contact with customers and processes often put them in the best position to generate innovative ideas. However, in most companies, middle managers act as critical gatekeepers—balancing the potential of these ideas against personal…

Leaders often mask their true emotions to meet workplace demands, but this “surface acting” can trigger a cycle of exhaustion and disengagement that can be hard to break. New research shows that when energy is low, leaders default to faking enthusiasm, which…

A conversation with Stephen Dubner on the impact of Freakonomics and bringing behavioral economics to the masses.

Agentic AI holds transformative potential, but only for those organizations that approach it with discipline and strategic intent. The market will not reward those who pursue agentic AI for its own sake or succumb to vendor hype—in fact, Gartner research…

Our Management Tip of the Day newsletter continues to be one of HBR’s most popular newsletters. In this article, we’ve compiled seven of our favorite Tips on leading through uncertainty, from how to become a more courageous leader to how to communicate with…

Looking at challenges outside of your own company can lead to powerful change.

Middle managers—those crucial conduits between strategy and execution—feel less psychologically safe than both their bosses and their teams. New research shows that fear of failure, lack of peer support, and weak modeling from senior leaders are silencing…

Digital and virtual channels make B2B sales more efficient—but they can also make relationships brittle. When stakes are high and customer needs are ambiguous, showing up in person creates the trust, insight, and context that data and dashboards can’t deliver.…

Everyone has a set of beliefs that help them as they make decisions and interact with others. And while some can be helpful, others can hold a leader back — beliefs known as “hidden blockers.” One such blocker is the idea that “If I can do it, so can you…