A major source of unease around AI is how its advance can make societies’ existing inequities even worse—a systemic phenomenon called “artificial inequality.” This happens as socioeconomic opportunities and outcomes are concentrated within narrow societal…

Corporate boards often rely on backward-looking data when selecting CEOs, leading to flawed decisions. To improve the selection process, boards should ask candidates to create a growth plan that outlines their vision for the company’s future, providing a…

Sponsor content from EY.

How do you want to be remembered? For senior leaders and those aspiring to the C-suite, this is an important reminder. While it’s natural to focus on big goals and results,  it’s the quieter choices that leave a deeper imprint. To shape that kind of legacy…

Maintaining human oversight of AI is crucial, especially with the rise of agentic AI, which can perform complex tasks with minimal supervision. Innovation should not compromise on quality, and real-world feedback is essential for identifying unintended behaviors…

To combat rising employee burnout, many companies have championed wellness programs and encouraged a renewed focus on work-life balance. But a new study found that even when leaders recognized that detaching from work boosts employee well-being and improves…

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds, but customers are walking away from chatbot interactions feeling underwhelmed. Most companies try to fix this by engineering better AI models into their…

Sponsor content from Upwork.

A conversation with author Whitney Johnson on recovering from a career disruption.

The integration of generative AI into the workplace represents a tremendous opportunity to enhance productivity, creativity, and innovation. But new research shows that it can have a downside: a study of over 3,500 people found that using AI tools led to…

Serendipity has led to many scientific breakthroughs. For instance, Alexander Fleming discovered penicillin while doing research on influenza. But unlike scientists, business leaders and managers are reluctant to embrace serendipity. To some extent, this…

A case study on sustaining a brand’s positive momentum.

IMD Business School’s Arnaud Chevallier explains how five types of questions can improve your strategic decision-making.

In its early days, Chewy.com took a risk with their logistics that could have jeopardized the company—but it paid off.

Excessive worry about job security is a common work-related anxiety. But sometimes, fears about losing a job go beyond the tangible anxieties of economic uncertainty; other times, they are related to deeper fears and insecurities in ourselves. A clinical…

Ten years ago, “going viral” was the gold standard for brands, helping them engage their base and reach a wide range of new customers. But in an age of increased polarization and brand scrutiny, does virality still matter? The author argues that while virality…

Pharmaceutical tariffs, as proposed by President Donald Trump, aim to create manufacturing jobs in the United States, limit offshoring of profits, and address national security concerns. However, they present significant risks and, on their own, are unlikely…

The most driven, high-performing individuals often harbor the harshest internal dialogue. The data bears this out for leaders, for whom the implications of excessive self-criticism can be far reaching. It’s not reasonable to try to banish all self-doubt.…

A new study examined what happened when a leading multinational technology company  transferred the task of shortlisting candidates from line managers to HR departments. They found that following the switch, more women were hired—even though the company had…

Humanoid robots are advancing rapidly due to generative AI, mechatronics, and simulation technology, making them suitable for industries like manufacturing, healthcare, and hospitality. Executives should evaluate the roles these robots can assume, determining…