In high-stakes situations where there’s no clear playbook, leaders regularly face tough choices with steep trade-offs. In these moments, personal core values can be a powerful, underutilized guide for making decisions and executing them. But you can’t rely…

A conversation with one leader who is struggling to interpret feedback she’s receiving.

Despite a surge in generative AI use across workplaces, most companies are seeing little measurable ROI. One possible reason is because AI tools are being used to produce “workslop”—content that appears polished but lacks real substance, offloading cognitive…

Automation offers a way to address two interconnected challenges for Western manufacturers—lackluster productivity growth and labor shortages. But progress has been patchy, not because companies lack the technology, but because companies in these markets…

Inequality in wealth and income is growing globally, with a disproportionate share of gains going to the wealthiest households. This widening gap has caused many working-class individuals to feel left behind, as wages stagnate despite rising corporate profits…

Despite headlines declaring the collapse of corporate ESG, a new study of 75 firms across the world found that only 13% have retreated from sustainability, while 85% have held steady or accelerated efforts—often under the radar. Political scrutiny has made…

The integration of generative AI into corporate workflows is highlighting the critical importance of human skills such as problem framing, collaboration, and creativity. A recent experiment by the BCG Henderson Institute demonstrated that gen AI-powered tutoring…

Our Management Tip of the Day newsletter continues to be one of HBR’s most popular newsletters. Here are seven of our favorite tips on motivating people, covering topics like resetting a team that’s lost its spark, weaving kindness into the fabric of your…

This year, licensing deals with AI developers will amount to approximately $20 billion. Next year, this could double. This rapidly expanding market need for AI model growth and training presents countless opportunities for companies with libraries of compelling…

A conversation with psychology professor Steven Pinker on a powerful force that unites us.

Rotman School of Management’s Jennifer Riel shares a four-step process for making stronger choices.

Do you ever hesitate before sending an email, weighing whether you should sign off your thanks with an exclamation point (friendly, eager) or a comma (cold, analytical)? You’re not alone. A new study explored how exclamation points were actually received—and…

Even seasoned leaders and boards struggle with CEO exits. Every transition is shaped by a unique mix of people, politics, and circumstances, but all have an emotional undercurrent. In an ideal exit, all parties create a virtuous cycle of candor and trust.…

The EU AI Act, which will take effect fully in August 2026, is transforming how companies of all sizes build and deploy AI systems. Applications of AI labeled as high risk—including common tools like CV screeners—will soon face strict compliance requirements…

CEO effectiveness is a critical driver of company performance. As a senior leader, how do you lead effectively when the CEO is difficult to work with? You can’t change a CEO’s personality, but you can shape how you engage, align others, and create the conditions…

Retail media networks (RMNs) are transforming how suppliers reach shoppers by combining advertising with transaction data to deliver personalized messages and measurable results at the point of purchase. This model is supposed to be precise, profitable, and…

Customer centricity isn’t just a metric—it’s a leadership philosophy that strengthens culture while securing long-term enterprise value. This HBR Executive Playbook provides practical steps to help leaders ask the right questions and build an organization…

Many companies falter after a great early leader departs. An outstanding exception is Costco. Since Jim Sinegal retired as Costco’s CEO, in January 2012, the membership warehouse retailer has continued to thrive even as many other retailers have struggled…

In this HBR Executive Live, editor at large Adi Ignatius talks to former CEO of Coach Lew Frankfort about his professional and personal journey building a customer-centric brand while learning the act of self-care. This session offers a sneak peek at the…

AI-driven large language models (LLMs) like ChatGPT, Perplexity, and Google’s AI Overview are increasingly chipping away at traditional search. This new internet landscape has left brands struggling to figure out how to optimize their content. While there…