A conversation with Trip.com Group CEO Jane Sun.

How to assess whether it can hold up against competitors, shifting market dynamics, and unexpected events.

Workplace stress, on the rise for decades, has been treated by many organizations as a personal issue instead of a business-critical risk that merits executive oversight. This is likely due in part to the fact that companies have not effectively quantified…

Increasingly, consumers are turning to LLMs (not search engines) to answer their questions about products and services. This shift calls for marketers to reevaluate their strategies to figure out how to sell not just to potential customers but also to LLMs.…

Businesses face increasing political pushback and legal threats against their environmental and social initiatives, leading many to under-communicate or shut down sustainability efforts. However, silence can erode consumer trust and miss out on the growing…

Charging even a small amount for goods or services cultivates a sense of value and responsibility in consumers. While there is a temptation to offer “free” to encourage adoption, this can lead to undervaluation and unsustainable models. Instead, organizations…

Oftentimes at work we encounter situations that require us to uncover the truth. For example, your manager may not want to tell you that you don’t have a chance at a promotion this year because they fear they’d upset you or trigger a conflict. Simply asking…

In today’s dynamic business environment, decision-making in sales and marketing is shifting from reflective to reflexive, leveraging real-time data and AI to enable immediate, context-aware responses. This transformation is not about replacing reflective…

Today, leaders are under tremendous pressure to disrupt their own business—and fast—at the same time they’re challenged to protect the core.  This isn’t a new problem, but it’s especially urgent in the AI era.  In this issue of the HBR Executive Agenda, HBR…

Food has historically played a critical role in bringing people together or welcoming strangers into a community. This practice of eating together (or commensality) is also a part of some work cultures around the world. However, it is also an alien concept…

Flex time is an appealing benefit for most, offering the ability to take time during work hours to handle commitments at home. But sometimes the blessing of a flexible schedule can turn into what feels like a curse when you don’t have enough time during normal…

Sponsor Content from Infobip.

A case study on the entrepreneur’s personal transformation and life choices.

A conversation with the former leader of New Zealand on how to make good decisions in uncertain times.

Asking for and receiving help at work can boost employees’ creativity, help them learn new skills, and strengthen their interpersonal ties. Yet a years-long study at a global design consultancy found that even in organizations with strong helping cultures…

Interviews with supply chain leaders at more than a dozen manufacturers and retailers inside and outside the United States yielded insights into how companies are trying to navigate the extreme uncertainty generated by the tariffs war. There were six actions…

Sponsor content from Mastercard.

A conversation with Lyft CEO David Risher on how listening can lead to breakthrough ideas.

CEO Benedetto Vigna discusses how the luxury car manufacturer is turning carbon neutrality into a competitive edge.

Big tech’s recent embrace of nuclear power highlights a shared strategic challenge between AI firms and energy providers: managing time. As AI-driven data centers send electricity demand soaring, companies like Microsoft, Meta, and Amazon are investing directly…