Most leaders enter high-stakes conversations armed with rehearsed arguments and rebuttals to anticipated objections—mindsets that unknowingly blind them to breakthrough insights and put their relationships at risk. The “Curiosity Check,” a rapid, pre-conversation…

How should companies be thinking about investing resources toward AI capabilities? It’s no longer a question of whether to build their own capabilities or buy them. Instead, they are looking at four different approaches: build, buy, blend, and partner. Organizations…

Researchers surveyed senior marketers to learn about how they use marketing technology. They determined that the systems have modest impact, they’re not achieving their expected performance results, and almost half of martech systems go unused. Based on their…

A framework developed by studying the Health Equity Accelerator at Boston Medical Center can help healthcare organizations create customized strategies for addressing the particular healthcare disparities in their local communities. The framework emphasizes…

In many industries, getting hired is not about what someone knows, but who they know. However, new research finds that the same star connections that help a candidate land a new job can hurt them when it comes time for performance evaluations. A study—which…

Profits are lagging, and your team is looking to you for answers. What can—and should—you tell your employees about the true state of the business? How can you highlight the good stuff without creating a false sense of security? And when do you risk glossing…

If you’re someone pursuing your passion and thinking about quitting, ask yourself: Are you staying because you want to—or because you’re afraid of what others will think? It’s easy to assume that walking away signals weakness. But new research shows the opposite:…

As more retailers fulfill online orders from local stores, customers are increasingly receiving orders with missing or substituted items. These fulfillment failures may seem small, but they have lasting consequences. When orders fall short, customers wait…

How can executives create a resilient growth strategy when there is little to no clarity about what the future holds? Even seasoned leaders will need to avoid the traps that keep organizations from pursuing and achieving growth in times like these. This playbook…

Thanks for listening all these years. We’ll miss you so much.

A case study on leaning into an experimental mindset.

A conversation with tech journalist Alexandra Samuel on how to make AI work for you.

Like any living systems, teams need regular care, attention, and intentional renewal to thrive. Whether driven by restructuring, relationship tensions, demotivation, or strategic pivots, there comes a moment when a team needs more than a tweak. It needs a…

In most large organizations, a typical CEO’s or senior executive’s calendar is clogged with 1:1 meetings. These are usually seen as necessary for alignment, decision-making, or relationship management. But at the top of an enterprise, the very structure of…

A conversation with a media industry veteran on adapting your skills and embracing opportunity.

Many high-performing professional services firms—from big law to accounting to consultancies—are characterized by the extreme hours logged by their employees. Yet, organizational attempts to curb these hours (and the stress associated with overwork) have…

It used to be that legislative agendas and macro policy issues like trade policies or environmental initiatives were long-cycle issues about which executives could say, “Oh, let’s see what happens in the next G7 meeting.” They no longer have that luxury.…

Companies want to rapidly digitize procurement by exploiting emerging technologies like AI. However, traditional IT investment and adoption processes are often too slow and rigid. To overcome the obstacles, BP, Otto Group, and Walmart have developed new approaches.…

Outrage is no longer an occasional crisis—it’s a constant. In this HBR Executive Masterclass, Oxford professor Karthik Ramanna explains why traditional crisis management fails in today’s polarized environment—and what leaders must do instead. Learn the five…